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How can I reactivate my account if it has been deactivated or frozen? To reactivate your account, please scan a valid photo ID then email it to: support-at-livecolorscity.com. We are […]

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Can I change my user name? Yes. You can change your user name on the “Settings” page.

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How do I change my password and/or email address? You can change your password and/or email address on the “Settings” page.

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How do I update my account with my new email address? Click on “Settings” and update your email address.

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What are the requirements I should follow when creating a user name? A user name is a required component of your profile. It’s a unique word or phrase that you […]

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What photos are allowed? Please post a clear picture of you and you alone as your primary photo. See “Tips on Photos.” Do not post any copyrighted, pornographic, or otherwise […]

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How do I start or stop receiving emails from Aura Colors? Click on “Settings” and make the desired changes.

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If I cancel now, will I be charged again? No. If for any reason you decide to cancel your membership, all future automatic payments will be canceled. Please be very […]

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If I buy a membership and cancel before the end of the membership term, will I be refunded for the time that is left? No. If you cancel your membership […]

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If I cancel my membership, are my member privileges immediately cancelled? No. Your member privileges will continue until the end of your membership term. Once your membership term ends, you […]

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